Log in to your Moduurn Back Office (MBO) www.admin.moduurn.com
STEP 1: Click on Locations.
STEP 2: Click on Manage beside the one you want to modify.
STEP 3: Click on Order Management.
STEP 4: Set up an approximate Preparation Time range. This can be modified on iPad as well for immediate display to customers.
What customers will see is;
STEP 5: Options to enable incoming ASAP Order and Future Order.
Note: For Future order function, please check User Guide Provide Future Order option to your customers.
STEP 6: Select the Ringtone Type – ring once or continuous is recommended.
STEP 7: Select Payment Modes;
- To offer 'Pay with Credit Card', the restaurant needs to apply for a Bambora Credit Card payment account.
- To offer 'Pay e -Transfer', the restaurant needs to apply for a Bambora e-Transfer payment account.
Note: Please contact Moduurn Support team if you would like to enable new payment Modes.
STEP 8: Add Tips – only available when customers pay online with credit card.
- Click + Add value to add a new tip.
- Select Default to set a default tip.
Note: Your customers can choose to add tips by percentage or dollar amount.
STEP 8: Order Manager Completion Times – staff selects an accurate time at the diner based on live circumstances.
STEP 9: Secondary Manager SMS Alert – enter a mobile number for a text reminder if any orders are not accepted within the designated time. This prevents staff from missing any orders on iPad.
Technical Support is available from 8:30 am - 6 pm (PST) Monday - Friday
Toll-free: 1-855-MODUURN ext. 2